Bahía Esmeralda Boutique Hotel & Villas
Guest Information
enjoy a smooth, calm, and pleasant stay
Reception & Assistance
Reception Hours
7:00 a.m. – 8:00 p.m.
For assistance outside these hours or in case of emergency, please contact: +506 2654 4480
WhatsApp: + 506 8978 3937
Breakfast
Breakfast Hours
7:30 a.m. – 10:00 a.m.
Quiet Hours
To preserve a peaceful atmosphere, we kindly ask guests to maintain a calm environment between
10:00 p.m. – 6:00 a.m.
Pool Table
Available from
10:00 a.m. – 9:00 p.m.
Check Out
Check out Time
11:00 a.m.
Please leave kitchen utensils and cookware clean. A $20 cleaning fee may apply if additional cleaning is required.
Use of Facilities
Hotel facilities are reserved exclusively for registered guests. Visitors or additional persons are not permitted.
Smoke Free Property
Bahía Esmeralda is a 100% smoke free property. Smoking is not permitted in rooms, terraces, or common areas.
Failure to comply may result in penalties established by Costa Rican law and, early termination of the stay.
Housekeeping
Daily housekeeping service is provided between
8:00 a.m. – 2:00 p.m.
If you prefer privacy or would like to adjust the service, please let us know.
Pool & Common Areas
Pool Hours
8:00 a.m. – 9:00 p.m.
Please enjoy common areas respectfully to help maintain a relaxed environment for all guests.
Towels
Please use towels exclusively within the hotel. Lost towels will be charged $15 per towel.
Safety
For safety and fire prevention reasons, grills or similar equipment are not permitted on the property.
WiFi
Wi-Fi access details will be provided upon arrival at the hotel.
Gate Access
To ensure your comfort and privacy, gate entry details will be shared with you upon arrival.
The gate remains closed from
9:00 p.m. – 7:00 a.m.
Lost or Unreturned Keys Policy
Room keys must be returned at check out. Lost or unreturned keys will incur a $60 USD replacement fee to cover security and rekeying. We appreciate your understanding and cooperation.
Thank you for choosing Bahía Esmeralda.
We appreciate your help in caring for this space designed for rest, calm, and connection with nature.